By on Sep 21, 2010 with Comments 0
The Floyd County Water Department recently added an online payment option for its water customers.
Water department customers may now pay their water bills online via the joint City-County website at www.romefloyd.com. There are several different ways to access the payment portal including selecting Infrastructure, Water, Floyd County, Pay Bill online; Administration, Online Services, Pay Water Bill_Floyd County. The direct link to pay is http://floydub.munisselfservice.com/citizens/default.aspx.
Customers that would like to pay their bills online will need the following: To begin you must first locate your account. You must enter the Account number and Customer ID exactly as it appears on the bill. The Account number and Customer ID are located on the right side of your water bill. The Account number is a 6 to 8 digit number usually beginning with a 0,1 or 2. Your Customer ID is located just to the right of the Account number.
This number can be from 3 to 8 characters in length. If you have trouble locating either of these numbers please click “Contact Us” for contact information and we will be happy to assist you. Customers with multiple accounts will need to view and make payments to each account separately. Please allow two business days for payments to be posted.
For more information, please contact the Water Department at 706.291.5130 or visit www.romefloyd.com.